1) Can we provide feedback to edit the documentary after it’s been delivered?
Yes and no: We want everyone to love their documentaries, therefore, all purchases include 1 round of edits if you would like anything removed (example: please remove this photo or this specific story). This does not include any changes to the documentary (example: please move this story to the front of the documentary please). Reach out to our team on our Contact Page with any edit requests.
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2) How long does the interview, editing, and production take?
Interviews last 30 to 45 minutes, and we have interview availability every single week. Editing and video production take 2-4 weeks after your interview is complete.
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3) Should the interviewee use their phone or their laptop/desktop computer?
We highly advise the use of a laptop or desktop computer for interviews.
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4) Can more than one person be interviewed?
At this time we are only doing single person documentaries. If you would like more than 1 person interviewed, we would suggest purchasing separate documentaries.

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5) What if I have a bad internet connection?

This is very important! Your documentary video quality will depend on the speed of your internet connection. We recommend a minimum of 2 Mbps upload and 2 Mbps download for a quality video. You can use Google's free tool to test your connection speed here.